Shipping Your Stationery Order

SHIPPING DESTINATIONS & POSTAGE INFORMATION

Delivery Options:

AUSTRALIA

Standard Delivery:

• We use Australia Post e-Parcel delivery. This is a registered service which can be tracked.
• Estimated delivery times are: Melbourne 1-2 Days / Sydney 2-4 Days / Adelaide 2-4 Days / Brisbane 3-5 Days / Perth 5-7 Days. Suburbs and regional areas from these capital cities will add a day or two accordingly, depending on distance from the CBD.
• This service requires a signature upon delivery. Please nominate a delivery address where somebody is available to sign for the parcel. If nobody is available, a collection card will be left to visit your local Post Office.
• Can deliver to PO BOX or Street Address.
• Delivers on Monday-Friday. Does not deliver on public holidays.

Australia Post Express Post:

• We use Australia Post e-Parcel EXPRESS delivery. This is a registered service which can be tracked.
• Estimated delivery times can be found here. This service is a next day delivery to all Aus Capital Cities. Please note, regional areas may not be a next day service. Please note, only Perth 6000 is guaranteed next day. All suburbs of Perth should expect a two day delivery.
• This service requires a signature upon delivery. Please nominate a delivery address where somebody is available to sign for the parcel. If nobody is available, a collection card will be left to visit your local Post Office.
• Can deliver to PO BOX or Street Address.
• Delivers on Monday-Friday. Does not deliver on public holidays.
  

TNT Overnight 1st Class Courier:

• We use TNT Overnight 1st Class Courier delivery. This is a registered service which can be tracked.
• Estimated delivery times (from Yarraville VIC 3013) can be found here.
• This service requires a signature upon delivery. Please nominate a delivery address where somebody is available to sign for the parcel. If nobody is available, a collection card will be left to contact TNT on 13 11 50.
• Can deliver to Street Address ONLY – CANNOT deliver to PO BOX
• Delivers on Monday-Friday. Does not deliver on public holidays.
  

REST OF WORLD

Standard Australia Post Air Mail:

• We use Australia Post Airmail. This is a not a registered service. This service CANNOT be tracked. The purchaser selects this service at their own liability. This service is not insured.
• Estimated delivery times are: New Zealand 7-14 Days / Europe 14-21 Days / America 14-21 Days / Asia Pacific 7-14 Days
• Can deliver to PO BOX or Street Address.
• Whilst this service is very reliable, we cannot provide tracking updates. In order to help deliver, it is best to provide full contact details including telephone and email address so you can be contacted locally if there are problems with delivery.

TNT Global Express:

• We use TNT Global Express delivery. This is a registered service which can be tracked.
• Estimated delivery times (from Yarraville VIC 3013) can be found here. This is an overnight service to NZ and generally no longer than 4 days are required to major cities.
• This service requires a signature upon delivery. Please nominate a delivery address where somebody is available to sign for the parcel. If nobody is available, a collection card will be left to contact TNT.
• Can deliver to Street Address ONLY – CANNOT deliver to PO BOX

WHEN WILL MY ORDER SHIP?

• Orders placed before 11am on a business day which have been confirmed as fully paid will be sent out on that same day. Orders can be sent Monday to Friday (Australian EST)and not on Public Holidays. Inscriber endeavours to ensure delivery as quickly as possible.

TRACKING AN ORDER

• Please note: We supply Australia Post with your e-mail address so that tracking advice emails can be sent to follow your parcel. When your parcel is 'scanned' by Australia post as arriving at a despatch centre and then being delivered or being available for collection, you will get an email update. This process normally involves no more than 3 emails. Your email address is not collected. remembered or distributed by Australia Post or any other third party.

• Tracking numbers are sent in the Shipping Confirmation email, sent once your order has been despatched. You can track your order by accessing:

• AUSTRALIA POST – please click the “barcode number” button under domestic tracking and enter the full tracking number starting with EUC…for both express post and standard post.
  

• TNT WITHIN AUSTRALIA – please click the “consignment” button and enter the full tracking number in the “track a package” section.
  

• TNT WORLDWIDE – please click the “consignment number” button and enter the full tracking number, starting GE…

INTERNATIONAL SHIPPING

We ship to selected international destinations. Countries outside of Australia will receive orders in approximately 2-10 working days (goods often arrive sooner than this). You can select the appropriate country in the checkout section of the web site. We will do our best to ensure your delivery arrives as soon as possible. You may be liable for the destination country’s taxes and will be exempted from the Australian GST (10% Tax) if your order is being delivered to a non-Australian address.

Product packaging

Product packaging for shipping is kept to a minimum. We recycle paper, cardboard, foam and bubble wrap from within our warehouse – to minimise waste – and when purchasing delivery inventory we prefer recyclable options. When we are unable to reuse existing packaging, we choose recycled or biodegradable materials.